Co-ordinating surgical services across a new day surgery hub

MedModus worked closely with operational and clinical management at St. James's Hospital to understand how the new facility would operate, the services moving into it and the scheduling requirements that needed to be supported.

Our e-Rostering software was configured around these requirements and adapted as the hospital progressed through its phased implementation of the new service.

This provided the flexibility to support an evolving operating model while maintaining a clear, co-ordinated view of staff and clinical activity across both locations.

MedModus RMS provides a central scheduling environment for co-ordinating staff allocations across multiple surgical services, operating theatres, minor procedure rooms and outpatient clinics.

Scheduling tools including assignment intelligence, offers and bids, and roster warnings support those managing the facility in matching available staff with planned activity and identifying potential scheduling issues.

Configurable notifications also provide clinicians and management with timely communication when schedules change, helping the hospital manage a complex and frequently changing operating environment.

The resulting scheduling approach has helped St. James's Hospital make effective use of the additional capacity created at Mount Carmel while co-ordinating clinical teams across two locations.

More than 60 surgical and outpatient sessions are now co-ordinated each week, surgical session utilisation has exceeded 90%, and day-case waiting times have fallen by more than 50% in services including Pain Management and General Surgery.